Privacy Policy

Last Updated: May 17, 2024

Introduction

Welcome to Loop Design Studio ("we," "our," "us"). This Privacy Policy outlines how we collect, use, store, share, and protect your personal data when you visit our website, loopdsg.com, and when you use our digital services. We are committed to safeguarding your privacy and ensuring that your personal data is protected in compliance with the General Data Protection Regulation (GDPR).

1. Data Controller

Loop Design Studio Email: karla.simosa@loopdsg.com

2. Data Collection

We may collect the following types of personal data from you:

Contact Information: Name, email address, phone number, and mailing address.
Payment Information: Credit card details or other payment information.
Usage Data: Information about how you use our website and services, including IP address, browser type, browsing behavior, and pages visited.
Technical Data: Device information, log files, and other technology-related data.

3. Purpose of Data Collection

We collect and process your personal data for the following purposes:

To Provide Services: To deliver our digital services and support to small businesses.
To Process Payments: To manage payments, fees, and charges.
To Communicate: To respond to your inquiries, provide customer support, and send service-related communications.
To Improve Services: To analyze usage data to improve our website and services.
To Comply with Legal Obligations: To fulfill legal and regulatory requirements.

4. Legal Basis for Processing

Our legal basis for collecting and using your personal data includes:

Contractual Necessity: Processing necessary for the performance of a contract with you.
Consent: Processing based on your consent where applicable.
Legal Obligation: Compliance with a legal obligation.
Legitimate Interests: Processing based on our legitimate interests, such as improving our services and ensuring the security of our website.

5. Data Storage and Retention

We will store your personal data securely and only for as long as necessary to fulfill the purposes outlined in this Privacy Policy. Data retention periods are determined based on the following criteria:

Legal Requirements: As required by law or regulation.
Business Needs: As needed for operational purposes, such as maintaining an active account.

6. Data Sharing

We do not sell or trade your personal data. We may share your personal data with the following parties:

Service Providers: Third-party vendors who provide services on our behalf, such as payment processing and technical support.
Legal Authorities: When required by law or to protect our legal rights.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the new owner.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, and destruction. These measures include:

Encryption: Data encryption during transmission and storage.
Access Controls: Restricted access to personal data to authorized personnel only.
Regular Audits: Regular security audits and assessments.

8. Your Rights

Under the GDPR, you have the following rights regarding your personal data:

Access: The right to request access to your personal data.
Rectification: The right to request correction of inaccurate or incomplete data.
Erasure: The right to request deletion of your personal data.
Restriction: The right to request restriction of processing.
Data Portability: The right to request transfer of your data to another service provider.
Objection: The right to object to the processing of your data.
Withdraw Consent: The right to withdraw consent at any time, where processing is based on consent.

9. Exercising Your Rights

To exercise your rights, please contact us at:

Loop Design Studio Email: karla.simosa@loopdsg.com

We will respond to your request within one month of receipt. If you are not satisfied with our response, you have the right to lodge a complaint with the supervisory authority in your country.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new Privacy Policy on our website. You are advised to review this Privacy Policy periodically for any changes.

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Loop Design Studio Email: karla.simosa@loopdsg.com

Thank you for trusting Loop Design Studio with your personal data. We are committed to protecting your privacy and ensuring the security of your information.